Hi, this is Jaymz 👋

• You can manage your appointments online through the booking system when you log in.
  

• Only my VIP service options include a hair wash. If you booked for a regular service, please arrive with hair washed, no product, and no hat hair for your haircut to look its best.
  

• I understand that life can be unpredictable and sometimes appointments need to be changed. Please give me at least 24 hours' notice for any changes.
  

• Late cancellations will result in a 100% charge for the reserved service because it doesn't give me time to fill my chair.
  

• To protect my business, unexplained no-shows will be blocked from future bookings.

These policies make it fair for me (as barbering is how I make a living for my family) and for other clients who want to enjoy my services. Thank you for your understanding.